Payment & Shipping

Dear customers,

Since we also ship fragile goods, this requires special packaging, as well as a reliable logistics partner. Therefore, we have opted for insured shipping with UPS. Our goods are shipped in special, tested and unbreakable bottle cartons, so that the goods arrive safely and quickly. Fashion is shipped in our special boxes.

The delivery and shipping costs are one-time, no matter how many pieces or bottles you order. This includes the costs of a tested packaging, filling material as well as logistics, storage and shipping costs.

All shipping costs include the statutory VAT of currently 19%.

A. Shipping

Country Shipping zone Delivery time in days Shipping Costs UPS Standard Shipping Costs UPS Express Free Shipping
Argentinia 11 3-5 35,00 € 250,00 €
Australia 10 3-5 40,00 € 250,00 €
Belgium 3 2-3 10,00 € 120,00 €
Brasil 10 3-5 40,00 € 250,00 €
Bulgaria 41 2-3 25,00 € 150,00 €
Chile 11 3-5 35,00 € 250,00 €
Costa Rica 11 3-5 35,00 € 250,00 €
Denmark 4 2-3 12,00 € 120,00 €
Germany 1 1-2 5,00 €   80,00 €
Ecuador 11 3-5 35,00 € 250,00 €
Estonia 41 2-3 25,00 € 150,00 €
Finland 4 2-3 12,00 € 120,00 €
France 3 2-3 10,00 € 20,00 € 120,00 €
Greece 5 2-3 15,00 € 30,00 € 150,00 €
Greenland 6 3-5 35,00 € 150,00 €
UK 4 2-3 12,00 € 120,00 €
Hong Kong 9 3-5 40,00 € 150,00 €
Idia 9 3-5 40,00 € 150,00 €
Indonesia 10 3-5 40,00 € 150,00 €
Ireland 5 2-3 15,00 € 150,00 €
Island 6 3-5 35,00 € 250,00 €
Israel 11 3-5 35,00 € 250,00 €
Italy 4 2-3 12,00 € 120,00 €
Japan 9 3-5 40,00 € 250,00 €
Canada 7 3-5 30,00 € 250,00 €
Columbia 11 3-5 35,00 € 250,00 €
Croatia 31 2-3 12,00 € 150,00 €
Latvia 41 2-3 25,00 € 150,00 €
Liechtenstein 6 3-5 25,00 € 150,00 €
Lithuania 41 2-3 25,00 € 150,00 €
Luxemburg 3 2-3 10,00 € 120,00 €
Malta 5 2-3 15,00 € 30,00 € 150,00 €
Mexico 8 3-5 30,00 € 250,00 €
New Zealand 11 3-5 29,90 € 250,00 €
Netherlands 3 2-3 10,00 € 120,00 €
Norway 5 2-3 15,00 € 150,00 €
Austria 3 2-3 10,00 € 120,00 €
Paraguay 11 3-5 35,00 € 250,00 €
Peru 11 3-5 35,00 € 250,00 €
Poland 31 1-2 12,00 € 150,00 €
Portugal 5 2-3 15,00 € 150,00 €
Romania 41 2-3 25,00 € 150,00 €
Russia 6 3-5 20,00 € 250,00 €
San Marino 5 2-3 15,00 € 150,00 €
Sweden 4 2-3 12,00 € 120,00 €
Switzerland 6 3-5 20,00 € 250,00 €
Serbia 41 2-3 12,00 € 150,00 €
Singapur 9 3-5 40,00 € 250,00 €
Slowakia 31 2-3 12,00 € 150,00 €
Slowenia 31 2-3 12,00 € 150,00 €
Spain and Balearic islands 5 2-3 15,00 € 150,00 €
Canary Islands 5 2-3 15,00 € 150,00 €
South Africa 11 3-5 35,00 € 250,00 €
Czech Republic 3 2-3 10,00 € 120,00 €
Turkey 6 3-5 35,00 € 250,00 €
Hungary 41 2-3 12,00 € 150,00 €
Puerto Rico 8 3-5 30,00 € 250,00 €
Uruguay 11 3-5 35,00 € 250,00 €
USA 7 3-5 30,00 € 250,00 €
Venezuela 11 3-5 35,00 € 250,00 €
Belarus 6 3-5 35,00 € 250,00 €
Cyprus 5 2-3 15,00 € 150,00 €


B. Payment

1. Ordering process
If you have found the product you are looking for, you can add it to the shopping cart by clicking on the button of the same name. An order of the goods presented in the online shop comprises oft he following steps:

Selection of the product. Selection of the style/size/type of the product. Adding the goods tot he cart by clicking „add to cart“. Examination of the chosen goods and styles/sizes/types by clicking the button „view cart“ without any obligation. You can remove the products from the shopping cart at any time by clicking on the button "Delete". If you want to buy the products in the shopping cart, click on the 'Next' button. You will then be asked to enter your personal information and choose the method of payment. Before submitting the order, you will once again see the data you entered and have the opportunity to correct it by clicking on the 'Back' button. You can cancel the order process at any time by closing the browser window or by clicking on the button 'Send order'.

2. Conclusion of contract
The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalogue. By clicking on the button "Send order" you place a binding order of the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods within five days. The contract language is German.

2.1 Performance Reservations
The conclusion of the contract is subject to the correct and timely delivery by our suppliers, provided that we have concluded a specific cover transaction and are not supplied by the supplier without our own fault. The customer is informed immediately about the unavailability of the goods. Any consideration already paid will be refunded immediately.

3. Contract storage
(1) We store your order data and send them to you together with our terms and conditions by e-mail. The terms and conditions can be viewed at any time here under terms and conditions. You can see your order data in our customer login area.

4. Payment methods
(1) The invoice amount is paid in advance, Paypal, credit card (Ipayment).

For credit card payments, your account will be debited upon acceptance of the order.

5. Warranty and customer service
The warranty is subject to legal regulations.
For information about any additional manufacturer's warranties, please refer to the product documentation.

Customer service:

You can reach our customer service for questions, complaints and complaints weekdays from 11:00am to 9:00pm clock by phone: 07231/5664277 and by email at hello(at)stoffundschnaps.store

6. Other information
(1) All prices quoted by the seller within his Internet offer are retail prices in EUR and include VAT at the current rate of 19%. These prices are only valid for e-commerce orders.


RETURNS & EXCHANGES

The cost of the return shipping is borne by the buyer.

Send your returns to:

Stoff & Schnaps

Schlossberg 15-17
75175 Pforzheim
Deutschland